Listed below is a compilation of accessibility support numbers from around the United States. This list will be updated periodically as new information becomes available.
Amazon Accessibility Customer Support: (888) 283-1678
Call to speak with an accessibility specialist who can help you buy books and other products, or get you directly to tech support for Amazon devices and services including Alexa, Kindle & Fire Tablet. Hands raised triumphantly for accessible and inclusive smartphones.
Audible Support: (888) 283-5051
American Airlines Special Assistance: (800) 237-7976
Arrange the assistance you need for navigating the airport, security screening, location of gate, seat number, connecting flights, baggage claim and ground transportation.
Apple Accessibility Support Line: (877) 204-3930
For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this is a gift. It is a special support line reserved for customers with vision, hearing, motor, and learning impairments. Senior AppleCare specialists are available 24/7 to help you get your Accessibility Settings right, answer your questions, and resolve your technical issues. They’ll even teach you a thing or two.
AT&T National Center for Citizens with Disabilities (NCCD): (866) 241-6568
This is where wireless customers with vision loss get answers to questions about accessibility features and services available from AT&T.
Comcast Accessibility: (866) 668-6703
Direct line to a dedicated team, specially trained to support customers who rely on accessibility services including voice guidance and video description.
To request a call back from a Google Disability support specialist, complete this online form.
Call an accessibility specialist at Google through the Be My Eyes app on a smartphone or tablet. Click the ‘Service Directory tab’ button on the app’s home page, select Google in the Technical tab.
Google Technical Support: (855) 971-9121
May or may not be able to help with accessibility questions, depends on the specialist you connect with.
HP Accessibility Support: (888) 259-5707
Technical support for customers with accessibility needs, pertaining to HP (Hewlett Packard) products, available from 6am to 9pm Mountain Time.
LinkedIn Disability Answer Desk: Call on Be My Eyes app
Contact an accessibility specialist at the LinkedIn Disability Answer Desk through the Be My Eyes app, on a smartphone or tablet; click the Specialized Help button on the apps home page, then select Technical to get to LinkedIn.
Microsoft Disability Answer Desk: (800) 936-5900 or the Be My Eyes app
The features you need to make your PC “vision friendly” are built right into Windows. Unfortunately, many people don’t know that. Microsoft recognized this as a significant problem and put in place a support team specialized in accessibility. So dial them up and get your computer set up to work for you. And, to make it even easier on yourself, you can allow them remote access to your PC and they can make the adjustments.
Peloton
The Accessibility Team at Peloton will answer your questions and give you a call, if you request it by email to: accessibility@onepeloton.com
Samsung Accessibility: (972) 761-7123
Contact the Accessibility Team at Samsung for answers to questions, large and small, about all Samsung products. Reach out by phone or email: [email protected] to request a call back.
For general support in the U.S. contact Samsung at (800) 726-7864 by text or voice.
Spectrum Accessibility Support: (844) 762-1301
Call this support line to learn about and take advantage of Spectrum cable accessibility accommodations.
Spotify: Call on Be My Eyes app
Get help from your smartphone or tablet with any questions you may have about Spotify, the world’s largest music streaming service. Speak to a trained customer service specialist on BME; go to Specialized Help, Technical, then Spotify.
T-Mobile Accessibility: (833) 428-1785
T-Mobile has an Accessibility Support web page. It says, “T-Mobile will provide accessible support for wireless network service and billing inquiries. Please contact our Accessibility Customer Care at (833) 428-1785 if you have any questions or need special assistance. For additional support, please contact Customer Care.”
United Airlines Accessibility Desk: (800) 228-2744
Arrange the assistance you need for navigating the airport, security screening, location of gate, seat number, connecting flights, baggage claim and ground transportation.
Verizon Center for Customers with Disabilities: (800) 974-6006 and verizon.com/disabilities
Free 411 for your home phone and for your mobile phone. Get your bills in the format of your choice: Large print or digital. They can help you with anything else pertaining to your home phone service.
Verizon Wireless National Accessibility Center: (888) 262-1999
It can sometimes be challenging to get information about accessibility features that make your mobile phone, or tablet, work for you. Questions about enlarging text, using voice commands effectively, or using the screen reader, often remain unanswered when posed to your store representative. That should be the case no more – now there is a customer service and technical support center dedicated to helping people maximize the accessibility features built into all of Verizon’s mobile devices. Let them help you get your device set just right for you, from 8am – 9pm Eastern, Monday – Friday.
United States Voter Registration: Call on Be My Eyes app
Get help, on a smartphone or tablet, registering to vote, checking your registration status, and requesting a mail-in ballot. On BME, go to Specialized Help on the home page, then Civic Engagement, then select vote.org